I want her to understand that it's going to be a factor in her life. I just want her to know that (racism) does exist, and I want her to always be diligent, and if she sees it, address it and fight it. Charles Barkley
I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business. Zig Ziglar