Noun
The act of providing services to customers before, during and after a purchase.
A department that provides services to existing customers.
Source: en.wiktionary.orgNo vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service. John Kotter
We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live. Arthur Blank
Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you. Arthur Levitt Jr
Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player. Donald Norman
As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player. Stuart Rose
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process. Sanjay Kumar