customer service
Noun
Meaning
The act of providing services to customers before, during and after a purchase.
A department that provides services to existing customers.
Source: en.wiktionary.orgSynonyms
Examples
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.
Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.
As retail goes through a fundamental shift into the digital world, I believe Ocado's model and the high standards of customer service it provides will see it emerge as a powerful online player.
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.