Noun
helpline (plural helplines)
(telecommunications) A telephone service (or (by extension) one using email, SMS, or the Web) which offers help to those who call, as either a public emergency service or customer service.
“A 12-hour Covid-19 helpline has been established to provide support to those who may have concerns and questions about the disease. Source: Internet
Across England, more than 120,000 callers to the 111 helpline were referred to A&E in December – more than in any other month since records began in 2010. Source: Internet
An available helpline, specifically for gambling associated problems, is available by contacting customer service which is available from 08:00 to 21:00, 7 days a week. Source: Internet
“Apart from managing the regular surveillance and passenger security helpline 182, we maintain a WhatsApp group which has women personnel and regular women commuters. Source: Internet
As many families have questions regarding at-home learning, a provincial education helpline is now available to parents and guardians. Source: Internet
A helpline set up to address the concerns of older people in Ireland set up just six days ago as the coronavirus outbreak began to escalate in this country has already received hundreds of calls. Source: Internet