omnichannel
Adjective
Meaning
omnichannel (not comparable)
(business) Integrating all physical (offline) and digital contact channels to provide a unified customer experience.
Examples
Consumer intelligence technology company Affle (India) Limited has appointed Sujoy Golan as chief of marketing and omnichannel platforms to strengthen its leadership team.
Briefly, omnichannel communication is the best way to deliver a value-added experience to the entire user base.
Next, Shopify dove into how an omnichannel strategy was acquired by these Denver retailers.
Join NewStore for a session at NRF Big Show 2020 to learn how GANNI put omnichannel at the core of its retail strategy, presented together with GANNI and Salesforce.
As the digital video convergence continues to play out, marketers can get ahead of the curve by using Advanced TV to develop best practices for targeting their most likely customers with effective omnichannel campaigns.
As customer experience emerges as the new battleground for retailers, omnichannel personalization is a top strategic priority.