Emotional quotient, or EQ, is a measure of emotional intelligence. It shows how well you perceive, understand, manage, and use emotions. A high EQ helps with empathy, stress control, and healthy relationships.
When you assume negative intent, you're angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response. Indra Nooyi